Windows error guides

Last updated: June 2026

Who we are

ReadMyLog (readmylog.com) is a free Windows error decoding tool. We are a solo-operated service based in Cologne, Germany.

What data we collect

We collect no personal data by default. We do not require registration, email address, or any account to use the tool.

When you paste an error log and click Decode, the text you submit is sent to an AI model (Anthropic Claude) to generate your explanation. This text is processed and discarded. It is not stored, logged, or linked to your identity in any way.

Cookies and analytics

We may use privacy-respecting analytics (such as Plausible Analytics) to understand aggregate traffic patterns. No personally identifiable information is collected and no cross-site tracking cookies are set.

If Google AdSense is active on this page, Google may set advertising cookies. You can manage or opt out of personalised advertising at adssettings.google.com.

Affiliate links

Some links on this page are affiliate links. If you click one and make a purchase, we may earn a small commission at no extra cost to you. Affiliate links are clearly labelled.

Third-party services

This site uses Google Fonts, which may log your IP address as part of font delivery. It also uses the Anthropic API to process error text. Anthropic's privacy policy applies to that processing.

Your rights (GDPR)

If you are located in the European Union, you have the right to access, correct, or request deletion of any personal data we hold about you. Since we collect no personal data, there is nothing to delete. For any questions, contact us at privacy@readmylog.com.

Data controller

The data controller responsible for this website under the DSGVO is:

Ivan Mihaljevic
Guntharplatz 14
50858 Cologne
Germany
Email: privacy@readmylog.com

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.

Have a question, found a bug, or want to suggest an error type we should add? Send us a message below.

Or email us directly at contact@readmylog.com

Site operator (§5 TMG)

Ivan Mihaljevic
Guntharplatz 14
50858 Cologne
Germany

Contact

Email: contact@readmylog.com

VAT

In accordance with §19 UStG (German VAT Act), no VAT is charged. This website is operated under the small business regulation (Kleinunternehmerregelung).

Responsible for content (§55 para. 2 RStV)

Ivan Mihaljevic
Guntharplatz 14
50858 Cologne
Germany

Liability for content

The content on this website has been created with the greatest possible care. However, we cannot guarantee the accuracy, completeness, or timeliness of the information provided. As a service provider, we are responsible for our own content on this site under general law in accordance with §7 para. 1 TMG.

Liability for links

This website contains links to external third-party websites over whose content we have no control. We therefore cannot accept any liability for this external content. The respective provider or operator of the linked pages is always responsible for their content.

Copyright

The content and works created by the site operator on these pages are subject to German copyright law. Reproduction, editing, distribution, or any form of use beyond the limits of copyright law requires the written consent of the respective author or creator.